{"id":6166,"date":"2022-06-16T08:45:16","date_gmt":"2022-06-16T08:45:16","guid":{"rendered":"https:\/\/swisstomato.ch\/references\/urby-me-research-mobile-app-development\/"},"modified":"2025-02-04T14:24:32","modified_gmt":"2025-02-04T14:24:32","slug":"urby-me-research-mobile-app-development","status":"publish","type":"reference","link":"https:\/\/swisstomato.ch\/en\/references\/urby-me-research-mobile-app-development\/","title":{"rendered":"EPFL : Urby-me &#8211; Research App development"},"content":{"rendered":"<h2><strong>The Challenge <\/strong><\/h2>\n<p>Researchers from <strong>EPFL&#8217;s transportation department<\/strong> approached Swiss Tomato with an app concept that woud simplify and accelerate the collection of public transport user satisfaction data. The app Urby-me wanted to improve the services of public transportation in Lausanne.<\/p>\n<h2><strong>The Solution <\/strong><\/h2>\n<p>The application, <strong>using geolocation<\/strong>, knows where the users are located, and once they have downloaded the app and created a user profile, the app offers a <strong>questionnaire when sensing that the users are on the metro<\/strong>. The questionnaire focuses on grouped topics such as comfort, customer service, safety, accessibility, payment and even the weather. Besides the special usage data, the <strong>app also tracked the movement of the users both before and after their metro trip<\/strong>, the data of which was only used without the personal information of the users.<\/p>\n<h2><strong>Results <\/strong><\/h2>\n<p>The app helped to gather valuable data to improve the Lausanne public transportation, appreciated for its <strong>interactive, quick yet engaging surveys<\/strong>. Transports publics lausannois (TPL) was really pleased with the results and the way the app streamlined and simplified the collection of user feedback data.<\/p>\n","protected":false},"featured_media":5294,"template":"","reference_category":[21],"reference_tag":[46],"reference_client":[111],"acf":{"masonry_reference_title":"EPFL: Urby-me","masonry_reference_text":"An app to improve public transportation conditions","masonry_thumbnail_image":5291,"masonry_black_layer_below_title":true,"masonry_black_layer_below_title_mobile":true,"masonry_awards":null,"client_name":"","title_displayed":"An app to improve public transportation conditions","right_content":"<strong>Link<\/strong>\r\n<a href=\"https:\/\/prototypes.swiss-tomato.ch\/urby-me-app\/\" target=\"_blank\" rel=\"noopener\">Prototype<\/a>","media_row_1":"Image","media_row_1_image_1":5279,"media_row_1_image_1_big_lightbox":5279,"media_row_1_image_2":5282,"media_row_1_image_2_big_lightbox":5282,"media_row_1_video_cover":"","media_row_1_video":null,"media_row_2":"Image Image","media_row_2_image_1":5285,"media_row_2_image_1_big_lightbox":5285,"media_row_2_image_2":5288,"media_row_2_image_2_big_in_lightbox":5288,"additional_content_bottom":"no","text_column_text_1":"","text_column_image":null,"text_column_image_big_lightbox":null,"text_column_text_2":"","no_category_order":73,"web_category_order":1,"app_category_order":17,"arvr_category_order":1,"startup_client_order":"","smbs_client_order":"","nonprofit_client_order":14,"bigbrand_client_order":"","hide_in_archive":false},"featured_image_url":"https:\/\/swisstomato.ch\/wp-content\/uploads\/2022\/06\/Urbyme-01.jpg","category_name":"App","client_name":"Non-profit","_links":{"self":[{"href":"https:\/\/swisstomato.ch\/en\/wp-json\/wp\/v2\/reference\/6166"}],"collection":[{"href":"https:\/\/swisstomato.ch\/en\/wp-json\/wp\/v2\/reference"}],"about":[{"href":"https:\/\/swisstomato.ch\/en\/wp-json\/wp\/v2\/types\/reference"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/swisstomato.ch\/en\/wp-json\/wp\/v2\/media\/5294"}],"wp:attachment":[{"href":"https:\/\/swisstomato.ch\/en\/wp-json\/wp\/v2\/media?parent=6166"}],"wp:term":[{"taxonomy":"reference_category","embeddable":true,"href":"https:\/\/swisstomato.ch\/en\/wp-json\/wp\/v2\/reference_category?post=6166"},{"taxonomy":"reference_tag","embeddable":true,"href":"https:\/\/swisstomato.ch\/en\/wp-json\/wp\/v2\/reference_tag?post=6166"},{"taxonomy":"reference_client","embeddable":true,"href":"https:\/\/swisstomato.ch\/en\/wp-json\/wp\/v2\/reference_client?post=6166"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}